We ship to 43 states across the US. Since we use different carriers, order processing and transit times vary depending on the state.
All online orders are shipped from NYC. After mailed, most places in the East Coast receive the package within 2 days, and Midwest/West Coast, 5-6 days.
The order processing times vary depending on the state the package is being sent to. Please see map below for specific processing times.
Shipping costs are calculated upon checkout and depend on the destination state and number of bottles. Average cost is $25 across the US.
Free shipping on orders $200+.
Revel partnered with Urban Wines & Spirits, a shop located in lower Manhattan, who handles order fulfillment and shipping.
Expect to see "Urban Wines" as the shipper of your package.
Revel will reach out to you in case there is need for shipping hold due to extreme weather temperatures.
All US-shipped orders must be signed by someone All US-shipped orders must be signed by someone 21 years or older. The shipping carrier will not leave a package unless signed upon delivery.
When you pickup or sign for delivery, you MUST have ID. The name on the shipment must match the name of the person picking up the parcel.
If a bottle broke during shipment, please contact us at email@example.com as soon as you see an issue with your order.
We will either refund the cost of the bottle or replace the bottle in question. Please attach a photo so that we can investigate the issue with our courier.