We ship to 43 states. Since we use different carriers, order processing and transit times vary depending on the state. Please check this map for times.
We will reach out to you in case there is need for shipping hold due to extreme weather temperatures.
All online orders are shipped from NYC. After mailed, most places in the East Coast receive orders within 2 days, and Midwest/West Coast, 4-5 days.
The order processing times vary depending on the state the package is being sent to. Please check this map for specific processing times.
Shipping costs are calculated upon checkout and depend on the destination state and number of bottles. Average cost is $25 across the US.
Orders over $200 ship free (exc. Alaska).
All US online orders are shipped from a NYC location. Revel Cider has partnered with Urban Wines & Spirits, a shop located in lower Manhattan, who handles order fufillment and shipping.
Expect to see "Urban Wines" as the shipper of your package.
Place your order online and choose “local pickup” at checkout. Note you’ll pickup at a NYC location (Urban Wines and Spirits). The store’s hours can be found here.
Please bring the order confirmation and a valid form of ID.
You'll receive the tracking number and ETA after your order is confirmed, processed and shipped.
All US orders must be signed by someone 21 years or older. The shipping carrier will not leave a package unless signed upon delivery. If you aren't home when they arrive, they'll leave a note with the date the next delivery attempt will be. After the second attempt, we recommend to "request hold at location" through the carrier's website and pickup the order in person to avoid having it shipped back to us.
When you pickup or sign for delivery, you MUST have ID. The name on the shipment must match the name of the person picking up the parcel.
Our ciders have zero residual sugar and very little (often zero) preservatives. Sometimes we add up to 10ppm of sulphites at packaging but even this is rare for us.
Because we don’t have fermentable sugars in our finished ciders, they will last indefinitely (unopened) at cellar temperatures (53-58F) or your fridge.
Having said that, we age our ciders in house and release them when they’re tasting their best. We recommend enjoying our ciders within a year of purchase.
Refrigerate all of our products after opening.
Not yet, but very soon! We hope to have our tasting room in Guelph, ON, (Canada) open by the summer of 2023.
Please contact us (firstname.lastname@example.org) as soon as you see an issue with your order. We will either refund the cost of the bottle, give you store credit, or replace the bottle in question. Please attach a photo so that we can investigate the issue with our courier.
While we don't have distributors in every state, you can email us at email@example.com and we'll let you know if it's possiible.